1. Who we are
NexOrch AI provides AI automation, RAG development, AI agents, AI voicebots, document AI, workflow automation, and related consulting services for business operations. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
2. Information we collect
We may collect information you choose to provide, information generated through website use, and information from service providers that help us operate the website.
- Contact information: name, email address, phone number, company name, role, and message details when you contact us or book an audit.
- Business process information: details you share about workflows, tools, documents, systems, or automation requirements.
- Usage information: browser type, pages viewed, approximate location, referring pages, device information, and site interaction signals.
- Cookies and similar technologies: cookies may support essential site behavior, analytics, chat widgets, and performance measurement.
3. How we use information
- Respond to inquiries and schedule calls.
- Prepare free automation audits, proposals, and service recommendations.
- Provide, improve, and secure our website and services.
- Measure website performance and understand which content visitors find useful.
- Maintain records of communications, requests, and business relationships.
- Comply with applicable legal, security, and operational obligations.
4. Cookies, analytics, and third-party tools
Our website may use Google Analytics, chat widgets, scheduling tools, hosting providers, and related third-party services. These providers may process technical, usage, or communication data according to their own policies. You can manage cookies through your browser settings, device controls, or available consent prompts.
5. How we share information
We do not sell personal information. We may share limited information with service providers that help us host the website, analyze performance, manage inquiries, provide chat or scheduling functionality, deliver services, or comply with legal requirements.
6. Data retention
We keep information only as long as reasonably necessary for the purposes described in this policy, including communication records, audit preparation, service delivery, security, compliance, and legitimate business administration.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No website, network, or transmission method is fully secure, so we cannot guarantee absolute security.
8. International visitors
We may serve clients and visitors in the United States, Canada, Europe, India, Australia, and other regions. By using the website or contacting us, you understand that information may be processed in countries different from where you live.
9. Your privacy choices
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or information about how your personal data is used. You may also ask us not to contact you for marketing purposes.
10. California and similar privacy rights
If applicable privacy laws give you additional rights, including rights to know, delete, correct, opt out of sale or sharing, limit certain uses, or avoid discrimination for exercising privacy rights, you may contact us using the email below. We do not knowingly sell personal information.
11. Children’s privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy as our website, services, tools, or legal requirements change. The updated date at the top of the page shows when it was last revised.
13. Contact us
For privacy questions or requests, contact us at hello@nexorchai.com.