1. Agreement to these terms
These Terms and Conditions govern your use of the NexOrch AI website and your interactions with NexOrch AI through this website. By using the website, contacting us, or booking an audit, you agree to these terms.
2. Our services
NexOrch AI provides AI automation services, including RAG development, AI strategy and PoC, generative AI development, AI agents, AI voicebots, AI chatbots, document AI, OCR, workflow automation, RPA, API integrations, and CRM or ERP automation.
3. Website information
Website content is provided for general informational and marketing purposes. It does not create a client relationship, service agreement, professional advice obligation, or guaranteed outcome.
4. Free audit and proposals
Free audits are intended to identify potential automation opportunities and next steps. Any timelines, savings, results, or recommendations shared during an audit are estimates until confirmed in a written proposal or signed agreement.
5. Client responsibilities
- Provide accurate and complete information when requesting services.
- Confirm that you have the right to share business data, documents, system access, or process details with us.
- Review and approve workflows, prompts, access permissions, test outputs, and deployment decisions.
- Maintain appropriate internal policies for regulated, sensitive, or confidential data.
6. Third-party platforms and tools
Our solutions may use third-party platforms such as cloud services, AI model providers, automation tools, CRMs, ERPs, communication tools, and analytics systems. Your use of those platforms may be subject to their own terms, costs, limits, and availability.
7. AI outputs and automation limits
AI systems can produce incomplete, inaccurate, or unexpected outputs. Automation should be tested, monitored, and reviewed before and after deployment. NexOrch AI does not guarantee that AI outputs will be error-free or suitable for every use without human review.
8. No regulated professional advice
Unless expressly agreed in writing, website content and service discussions do not constitute legal, medical, financial, insurance, compliance, or other regulated professional advice.
9. Intellectual property
The website, brand assets, text, design, structure, and other materials are owned by NexOrch AI or its licensors. You may not copy, reproduce, resell, or misuse website content without permission. Project-specific ownership, licensing, and deliverable rights should be defined in the relevant written agreement.
10. Confidentiality
We expect both parties to treat non-public business, technical, operational, and client information as confidential. Detailed confidentiality obligations may be handled through a mutual NDA or service agreement when appropriate.
11. Acceptable use
You agree not to misuse the website, attempt unauthorized access, interfere with site operation, submit malicious code, infringe others’ rights, or use the website for unlawful purposes.
12. Limitation of liability
To the maximum extent permitted by law, NexOrch AI is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from website use, service inquiries, or reliance on website content.
13. Updates to these terms
We may update these Terms and Conditions from time to time. The updated date at the top of the page shows when the terms were last revised.
14. Contact us
Questions about these terms can be sent to hello@nexorchai.com.